常见问题新威 - 电池测试系统 - NEWARE TECHNOLOGY LIMITED

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新威答疑

Software abnormality

Data functionality failure

Abnormal step

Abnormal test

Channel cannot move

Note: Only one channel can be move at a time. The moving channel must be in the working state, and the moved channel must be in the completed state. This function supports only BTS8.0 or later versions.
Backup failure and repeated backup

Backup failure could be due to various reasons. It's recommended to perform the following solutions.
Automatic stop when rest

When the battery stops automatically during the set-aside process, it's possible that it's restricted by protection conditions. Modifying the protection conditions should resolve the issue.
Unable to export excel data

Solution 1: Check the version of Excel. For exporting Excel curve data in version 7.6.0, you need to install Excel 2003 or Excel 2010. Other versions of Excel are not compatible.
No display of the curve chart or abnormal curve

Solution 1: In order to ensure the normal export of curves, users need to install Excel version 2010 or higher.
How to set and free parallels

Attention: 1.Channel parallel support only 50A or higher devices. 2.The current range after parallel is the sum of the ranges of each channel. 3.All positive sampling lines and all negative sampling lines of the parallel channel are connected separately. It is then used as the positive and negative lines of the parallel channel.
No cut-off current is set for constant voltage charging

Open the BTS8.0 software, click "Set" in the menu bar at the top of the page, and click "System Settings".
Bring up the hidden C-rate step parameter

Open the BTS8.0 software, click "Set" in the menu bar at the top of the page, and click "System Settings".
Modify control unit IP address

Solution 1. Change the IP address of the control unit.
Change in conrtol unit number

If you observe a change in the conrtol unit number during testing, it might indicate a program error, and you should contact the after-sales department.
When mapping 10 devices, only 8 are displayed

The default mapping mode for the client is 1*8, which can be changed to the main channel default mapping 1*16 in the BTS software.
The device automatically disconnects and then automatically reconnects

Check if the network connection between the computer, switch, and the device is normal.

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